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Terms & Conditions

Terms & Conditions

These Terms and Conditions are applicable to all guests staying at, visiting or entering Sörla Camp;

Sörla Camp. Please also be advised that these Terms and Conditions are also applicable to all Guests using any facilities of the Properties or partaking in any Activities associated with the Properties.

1. DEFINITION OF TERMS

“Activities” shall mean any form of activity undertaken at the Property by You, and or any facility, activity or itinerary offered by Management of the Property and or requested for and or paid or undertaken by You, including but not limited to, Accommodation, Meals and Drinks, Game Drives, Excursions, Nature Walks, Hiking, Baths and massage services, Lunches and Dinners offered to Guests within the Property or by Management at any given time.

 

“I” / “You” / “Your” / “Yourself”/ “Guest/s” shall mean you as the individual person visiting, staying, or entering upon the Properties including collectively all those persons travelling with you (including any children traveling with you) and staying or entering upon the Property with you as well as all your personal representatives, successors and assigns or anyone claiming thereunder.

 

“Management” shall mean the people or parties involved in the daily operations of the Property including but not limited to the owners, directors, shareholders, managers or employees of the Property / Properties and or any holding or associated Companies therein including all successors and assigns thereof.

 

“Property” shall mean the specific Camp and/or legal entity where You are currently visiting, staying or entering.

Right of Admission is reserved. Each visitor enters the Property and participates in the activities conducted within the Property on a voluntary basis and at his or her own risk. Admission is subject to acceptance of the terms and conditions contained in this Agreement.

Safes are provided in Sörla Camp for guests to store their valuable property.

Management shall accept no liability whatsoever for theft, loss, damage to property, or personal injury suffered by a Guest at its property.

Guest/s attend this Property at your own risk.

Management, shall not be liable for, and the guest/s hereby waive/s and abandon/s any claims of whatever nature including but not limited to that for theft, injury, death, loss or damage of whatever nature, as a result of your stay in the Property or you are partaking in any of the Activities. The guest/s, in addition to the aforesaid, hereby indemnifies the Property against any claims which may arise thereof.

Management respectfully reminds you that any items brought onto the Property, its car parks or grounds including valuables and audio-visual equipment, are brought in at your own risk.

Management will not be liable for any indirect, consequential or pure economic loss or any loss of profit or goodwill.

Management will also refuse service or evict a guest: If guest is not in compliance with local laws.

 

The Guest shall bear full substantial and legal responsibility for any negligent or intentional damage or destruction of equipment and devices of the Properties including theft of any fixtures and fittings provided by Management. Guests should inform reception immediately after they have noticed that damage has occurred.

We require valid contact information from the guest making the reservations including first and last name, address, phone number, and signature. We also require a photocopy of your Passport.  The names of all guests occupying the room must be registered.

6.1 Smoking is prohibited in the Properties, unless in a designated place as is marked.

6.2 Management has a zero-tolerance policy towards the use of illegal drugs within the Property. By booking a reservation on this Property, it is understood that the guest will not have or use any sort of illegal drugs within the Properties. Failure to do so may result in asking the guest to leave the Properties without any form of a refund due to such actions and the same shall be reported to the police.

To ensure a speedy and safe evacuation in the event of a fire or natural calamity, you are requested to refer to the instructions posted on “Emergency Exits” closest to you.

8.1 Management has a zero-tolerance policy (in which it will refuse to admit or refuse service or accommodation in the Properties or may remove a person) for Guests who: while in the Properties acts in an obviously intoxicated or disorderly manner, destroy or threatens to destroy property, or causes or threatens to cause a public disturbance; is rude, threatening or aggressive towards any member of staff and or behaves in a manner that Management perceives as dangerous to others.

8.2 A person who negligently or intentionally causes damage to the Properties or any furniture or furnishings within the Properties, shall be liable for damages sustained by Management, including any loss of revenue resulting from the inability to lease tipi while the damage is being repaired. Should this damage come to light after the guest has departed, the Management reserves the right to get in touch with the Tour Operator of the Authorities for further assistance. No exceptions will be made.

9.1 Minors shall always be under parental supervision.

9.2 Adults are to monitor the behaviour of their children to prevent any nuisance, breakage or damage to the Property.

9.3 Underaged guests must be under the constant care and supervision of adults during the entire stay in the Properties. The legal guardians of children are responsible for the behaviour of their children, including any damage and injury they have made.

Management and the Property its owners, directors, shareholders, employees, agents successors and assigns shall not accept responsibility or liability for death, injury or losses to guests for any claims whatsoever, including but not limited to:

10.1 Responsibility for personal body injury, death, accident, lost, stolen or damaged property, loss of mental or physical enjoyment, delay or inconvenience.

10.2 Any delays or changes in schedule, or itineraries, incurred by any person arising out of any willful or negligent act or omission of any carrier, hotel, airline, ground operator or another person who does not render any services or accommodations.

10.3 The act or omission of any party.

10.4 Monetary crisis, labour problems, economic changes, mechanical maintenance or construction difficulties or noise, climatic aberrations, local laws, novel or unexpected conditions, pandemics, epidemics or lockdowns.

10.5 Absence of travel documents, passports, visas and health certificates, where required.

10.6 Additional expenses due to delay or changes in air or other services, missed carrier connections, substitute accommodations or of common carrier equipment, termination of service, change in fare and rates, cancellation or double-booking reservations or traffic, tickets, sickness, strike, war, quarantine, pilferage, monetary crisis, political or social unrest, pandemic, epidemic, acts of God or any events beyond our control.

10.7 Guests understand that they are solely responsible if they willingly decide to use or enjoy any of these activities and entertainment offered by Management, and the same is enjoyed by the Guest solely at their risk, the Guests being fully aware of the risks involved in partaking in the same. Management or the Property shall not be liable for any form of injury, sickness, loss or death occurring.

10.8 Management or the Property shall not be liable for any damages, losses or other amounts that you have agreed, settled or compromised without the prior written consent of Management or the Property, or which you are otherwise contractually bound to pay to any other person or entity.

10.9 Management or the Property will not be liable or responsible to you for any direct or indirect damages or losses of any nature whatsoever, including those arising from any personal injury or death or loss of or damage to any Property unless caused by the Property’s willful, reckless or gross misconduct (irrespective of the cause of such injury, death, loss or damage).

10.10 You hereby indemnify, hold harmless and expressly exempt and release Management or the Property from any and all liabilities and claims arising from any cause whatsoever, including those related (whether directly or indirectly) to you, and your dependents.

10.11 You hereby waive and abandon any and all liabilities and claims of any nature whatsoever, howsoever arising, which you might have against Management or the Property, and Release Management and or the Property against any and all liability and claims that may arise or accrue to you.

10.12 You confirm and agree that Management and or the Property shall be under no liability to you for any claim which may arise in respect of or in connection with your stay at the Property or partaking in the Activities and you hereby renounce for yourself, members of your group and your dependants all claims against Management and or the Property for compensation for injury, damage or loss, whether sustained on a vehicle, embarking or disembarking from a vehicle or in a game reserve, camp or Property or elsewhere or as a result of delays or otherwise, caused directly or indirectly to you or your belongings, members of your group and your dependants or to persons who, except for these conditions, might have been entitled to make a claim howsoever arising and whether caused or occasioned by any grossly negligent act or omission or default by the Management and or the Property.

10.13 You confirm and agree that the carriage, handling or keeping of any baggage and /or other goods of yours will be at your sole risk and Management and or the Property shall not be liable for any loss or damage of whatsoever nature and howsoever caused.

10.14 You confirm and agree that whilst Management and or the Property will endeavour to ensure that all anticipated transport, Activities and other such services are available as planned, there shall be no claim of any nature whatsoever against Management and or the Property for a refund, either in whole or in part or of any other claim of any nature whatsoever including consequential damages as a consequence of any transport, accommodation or other facility attached to your stay not being available including as a result of any Force Majeure incident.

10.15 Therefore, each guest agrees that you are voluntarily participating in any and all activities, risks, and use of the accommodations, and hereby assume all risk of injury, illness, damage or loss to person and property that might result, including, without limitation, any loss or theft of personal property.

For the execution, interpretation and enforcement of this Agreement, the parties expressly submit to the laws in effect and to the courts of Iceland, hereby waiving any other jurisdiction that may now or hereafter be applicable by reason of their present or future domiciles.

The laws of Iceland govern the contract and these terms and conditions. The courts of Iceland shall have exclusive jurisdiction over any dispute in connection with such terms and conditions or use of the website.

Management is not responsible for any unforeseeable external influence, being an event of Force Majeure that may affect the guest’s stay during their time.

12.1 For the purpose of this Agreement, an “Event of Force Majeure” means any circumstance not within the reasonable control of the Management, but only if and to the extent that (i) such circumstance, despite the exercise of reasonable diligence and the observance of good practice, cannot be, or be caused to be, prevented, avoided or removed by Management, and (ii) such circumstance materially and adversely affects the ability of Management to perform its obligations and Management has taken all reasonable precautions, due care and reasonable alternative measures in order to avoid the effect of such event on its ability to perform its obligations and to mitigate the consequences thereof.

Subject to the provisions of this clause Events of Force Majeure shall include, but not be limited to:

The following Natural Force Majeure Events:

  1. fire, chemical contamination or ionising radiation, earthquakes, lightning, strong winds, inclement weather, floods, droughts or such other extreme weather or environmental conditions, unanticipated geological or ground conditions including smells or sounds within the surrounding areas, pandemics, epidemics, famine, plague or other natural calamities and acts of God;
  2. explosion, accident, breakage of a plant or equipment, structural collapse, or chemical contamination, caused by a person not being the affected Party or one of its contractors or subcontractors or any of their respective employees or agents;
  3. acts of war (whether declared or undeclared), invasion, acts of terrorists, blockade, embargo, riot, public disorder, violent demonstrations, insurrection, rebellion, political violence, lock-down or curfew, civil commotion and sabotage;
  4. strikes, lockouts, work stoppage and or labour disputes, or other industrial action by workers,
  5. an act of God, Terrorism, Civil Strife, Political instability, Industrial action, adverse weather, flooding, road access, terrorism, Government or other Local Authority regulations, pandemic, epidemic or lock-down/cessation of movement
  6. Management shall be excused from performance and shall not be in default in respect of any obligation hereunder to the extent that the failure to perform such obligation is due to a Force Majeure Event. Management cannot accept responsibility for the above and any unforeseen circumstances beyond our control.

It is understood by you that it is your responsibility to provide a proper period of notice to the Property when wanting to cancel a reservation.

Guest/s attend this establishment at their own risk.

You acknowledge that you must notify the Property of any medical condition that might affect you during your stay at the Property.

Guests with a pre-existing medical condition acknowledge that they have consulted their physician before taking part in any activities and hereby indemnify Management and or the Property against any harm or adverse reactions suffered as a result thereof.

You and your dependents accordingly confirm that you voluntarily participate in the Activities and make use of all facilities of the Property entirely at your own risk.

You are fully aware that by entering the reserve, you will be participating in activities in and around the camp, including, without limitation, in and around the Property area.

You acknowledge, confirm and agree that Management or the Property will not be liable to you in respect of any damages, losses or liabilities incurred by you arising from or in connection with your stay at the Property or in partaking in the Activities. Notwithstanding anything else contained herein, Management shall not be liable for punitive damages, indirect damages, consequential damages, loss of profits, third party claims or any claims imposed on you by laws or statutes within Iceland.

Each of the indemnities, disclaimers waivers, releases and other provisions of this document, are separate and severable provisions which are individually and jointly enforceable. In the event that any one or more of the provisions of this Agreement are found to be invalid, unlawful and/or unenforceable such provisions will be severable from the remaining provisions and the remaining provisions shall continue to be valid, in full force and effect.

16.1 You hereby warrant, confirm and agree that you have read the above terms and conditions and have fully understood them and agreed to be bound by them.

16.2 You hereby agree to bind your dependents, heirs, trustees, executors, administrators, third parties and/or assigns to the terms and conditions of this document. You further warrant that you are duly authorized to bind your children accompanying you on your visit to the Property or partaking in any Activities.

16.3 You are aware that this document has legal consequences and I have understood its contents or implications, I also confirm that I have discussed the same with my legal representatives and those accompanying me during my stay.

16.4 You hereby warrant and accept that the entire relationship between Management and or the Property and You, including this document, and any disputes, be they in Contract or Delict, shall be governed by the laws of the Iceland.

16.5 You acknowledge that you are personally liable for all amounts arising out of Your and your dependants’ stay at the Property.

16.6 You confirm that you will be solely responsible for the children accompanying you.